Welcome to WebSmith Digital. These Terms of Service (“Terms”) govern your access to and use of our website, digital platforms, software, applications, business solutions, and professional services provided by WebSmith Digital.
By accessing our website, requesting services, using our systems, or engaging with our team, you agree to these Terms. If you do not agree, please do not use our services.
1. About WebSmith Digital
WebSmith Digital provides professional digital services including Website development, App development, ERP Solutions, Automation Tools, and Consultation.
Email: support@websmithdigital.com | Phone: +91 ____________
2. Eligibility
By using our services, you confirm you are legally capable, authorized to act for your business, and will provide lawful, accurate information.
3. Scope of Services
Services are custom defined in project proposals, quotations, or statements of work which supplement these master Terms.
4. Client Responsibilities
Clients must provide accurate requirements, timely feedback, and maintain rights to materials provided. Delays in client feedback may affect delivery timelines.
5. Payments & Billing
Fees are quoted in advance. Milestones or deposits may be required. Delayed payments may pause work. Paid amounts are generally non-refundable once work has commenced.
6. Revisions & Change Requests
Reasonable revisions are included as per proposal. Major redesigns or features added later may require revised pricing and timelines.
7. Delivery Timelines
Timelines are estimates based on complexity and client responsiveness. We are not responsible for delays caused by third-party APIs, hosting providers, or force majeure.
8. Intellectual Property
Clients retain ownership of materials provided. Ownership of final deliverables transfers to the client after full payment, excluding reusable libraries, pre-existing tools, and third-party licenses.
9. Acceptable Use
Abusive conduct, fraud, IP infringement, malware distribution, or hacking results in immediate suspension of services.
10. Third-Party Services
We use third-party providers (Hosting, Payment Gateways, APIs) governed by their own terms. We are not liable for their outages or policy changes.
11. Support
Availability depends on your selected maintenance plan. New features or migrations are billable separately.
12. Data & Privacy
Subject to our Privacy Policy. Clients are responsible for data backups unless explicitly included in the contract.
13. Limitation of Liability
Liability is generally limited to the amount paid for the specific service in question. We are not liable for indirect or consequential damages.
14. Indemnification
You agree to hold WebSmith Digital harmless from claims arising from your content, misuse of service, or violation of third-party rights.
16. Governing Law
Governed by laws of India and/or relevant laws of the USA where applicable by operation.
17. Force Majeure
Not liable for delays caused by natural disasters, cyberattacks, or utility failures.
18. Changes to Terms
We may update these Terms periodically. Continued use constitutes acceptance of revised terms.
19. Contact
Email: support@websmithdigital.com
Phone: +91 ____________
Service Change Request & Maintenance Agreement
This supplemental agreement defines permitted changes during development and post-delivery maintenance terms.
Included Change Requests
During active development:
- Static Website: Up to 3 minor changes
- Dynamic Website: Up to 6 changes
- ERP / App: Up to 9 approved changes
* Minor changes include color, text, images, and layout refinements.
Billable Work
- Full redesign after approval
- New modules or extra pages
- 3rd party integrations added later
- Major database changes
After Project Completion
Once handover is done, free revision periods end. Ongoing updates, security monitoring, and performance checks are handled via our Annual Maintenance Contract (AMC).
AMC Services May Include
Important Legal Note
This is a professional general Terms of Service template and should be reviewed by a qualified lawyer in relevant jurisdictions (India/USA) before final publication.