At WebSmith Digital, we respect your privacy and are committed to protecting your personal information, business data, and digital interactions. This Privacy Policy explains how we collect, use, store, process, and protect information when you use our website, services, applications, software solutions, support systems, and communication channels.
We aim to follow responsible privacy practices and applicable legal requirements, including relevant data protection, cybersecurity, electronic communication, and consumer protection principles under laws and regulations that may apply in India and the United States of America, depending on the nature of services, users, and jurisdiction.
1. Who We Are
WebSmith Digital provides professional digital services including:
- Website Development
- Application Development
- ERP Solutions
- Automation Systems
- Customer Communication Tools
- Booking & Scheduling Platforms
- Digital Marketing Services
- Technical Support & Consultation
For privacy-related inquiries:
Email: support@websmithdigital.com
Business Queries: sales@websmithdigital.com
Phone: +91 ____________
2. Information We May Collect
We may collect information that you voluntarily provide or that is required for service delivery.
Personal Information
- Full name, Email, Phone
- Company name & Billing details
- Job title / professional info
Technical Information
- IP address & Browser type
- Device & Operating system
- Usage logs & Cookies data
Business & Service Data
- Project requirements & Files
- Support requests & Records
- ERP or system configuration
3. How We Use Your Information
- Provide requested services and maintain software
- Deliver customer support and process consultations
- Improve platform performance and marketing (where lawful)
- Send service-related notifications and manage bookings
- Prevent fraud, abuse, or unauthorized access
- Comply with legal obligations
4. Legal Basis for Processing
Where applicable, we may process information based on your consent, performance of a contract, legitimate business interests, or legal/regulatory obligations.
5. Cookies & Tracking Technologies
Our website or systems may use cookies, analytics tools, and similar technologies to improve functionality and understand usage trends. You may control cookies through browser settings.
6. Data Sharing & Disclosure
We do not sell personal information to third parties. We share data only when necessary with hosting providers, payment processors, cloud services, messaging platforms, and legal authorities when required.
7. International Transfers
Your information may be processed outside your jurisdiction, including India or the USA. We take reasonable safeguards for lawful transfers.
8. Data Security
We use commercially reasonable measures (Access controls, Encryption, Backups) but absolute security cannot be guaranteed.
9. Data Retention
We retain information only as long as necessary for service delivery, support history, legal compliance, and accounting records.
10. Your Privacy Rights
Depending on location, you may have rights to access, correct, delete, or object to processing. Contact support@websmithdigital.com.
11. India Compliance Notice
We align with the IT Act 2000, IT Rules, and the Digital Personal Data Protection Act 2023 (where applicable).
12. USA Compliance Notice
We align with applicable federal and state laws regarding consumer privacy rights and breach notification obligations.
13. Children’s Privacy
Our services are intended for businesses and adults. We do not knowingly collect info from children without authorization.
14. Third-Party Links & Services
We are not responsible for the privacy practices of external platforms linked from our services. Please review their policies separately.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted with revised dates.
16. Contact Us
For privacy, legal, or data protection matters:
WebSmith Digital
Email: support@websmithdigital.com
Sales: sales@websmithdigital.com
Phone: +91 ____________
Important Disclaimer
This Privacy Policy is a professional general template and should be reviewed by a qualified legal professional licensed in relevant jurisdictions (India/USA) before final publication, especially if you collect payments, health data, sensitive personal data, operate ads, or serve users in multiple countries.